Privacy Policy

BHARAVE CRAFT INDIA PRIVATE LIMITED (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website and/or purchase from us.

Registered/Operational Office:
Bagh No. 2 Shaheed Path, New Behsa Colony, Ain Amausi Ad, Lucknow, Uttar Pradesh – 226009,
Industrial Area SO, Uttar Pradesh – 226009, India.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

• Full Name
• Billing and Shipping Address
• Email Address
• Phone Number
• Payment Details (processed via secure payment gateways)
• Order and Transaction Details
• IP Address, Browser Type, and Device Information

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Communicate order confirmations and updates
• Provide customer support
• Process refunds and cancellations
• Improve our website and services
• Prevent fraudulent transactions
• Send promotional communications (only if you opt-in)

3. Payment Security

All payments are processed through secure third-party payment gateways. We do not store your debit/credit card details on our servers.

4. Sharing of Information

We do not sell or rent your personal information. Your information may be shared only with:

• Courier and logistics partners for delivery
• Payment processing partners
• Service providers assisting in website operations
• Government or legal authorities if required by law

5. Cookies

Our website may use cookies to enhance your browsing experience. Cookies help us understand customer preferences and improve website performance. You may disable cookies in your browser settings if you prefer.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of such third-party websites.

9. Your Rights

You may request to:

• Access your personal data
• Correct inaccurate information
• Delete your personal data (subject to legal obligations)

For any privacy-related concerns, please contact us:
Email: care@bharavecraft.com
Phone: +91 74600 11121

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page and will become effective immediately upon posting.

11. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.